Scott was SO helpful with solving my DIY issues. The knowledge he has ensures an extremely safe and pleasant experience. His store is my GoTo place for anything related to my fireplace. His customer service is one of the reasons I always shop local family operated stores.
A wonderful display of fireplace material & stoves. Scott very helpful & patient.
Awesome customer service!!! Scott took the time to ensure I was taken cared of. Very rare these days.
Scott and his team are top notch all the way! Product knowledge and customer service is what you'll get here. Been a customer for over 14 years. The Hearth Shop delivers on what they promise too!
Very nice customer I would recommend this place for stoves if you getting pellets to they have really good stuff to you I would recommend this 100%
We have known Scott, the owner, for over 10 years. This man would give you the shirt off his back if you needed it. His wife and family are lovely too. He and his nephew are super versed on their products and charge only a fair not inflated price. They have the top brands like Quadrafire, HeatnGlo, Heatilator, Mendota and Enviro. You will NOT find a more honest dealer.
Friendly helpful people. Great customer service
When a business helps you even when they aren't making a dime today, they KNOW customer service. We will definitely be back.
Excellent customer service and they are very responsive. I have purchased multiple stoves from them and I would never do business anywhere else.
Great people and great products.